Social

As part of our Sustainability Framework, our approach to Social initiatives focuses on creating a positive impact on the communities where we operate, nurturing an inclusive workplace, and championing social causes that contribute to the well-being of society. We foster innovation programs which bring broad benefits for society while also reinforcing our foundation for human rights ratification.

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Corporate Shared Value

Chandra Asri Group’s corporate shared values are deeply rooted in community engagement and involvement. Through a comprehensive social mapping process, Chandra Asri Group has collected valuable input and suggestions from community members, ensuring that the Company’s Corporate Social Responsibility (CSR) programs are relevant and effective.

This collaborative process has led to program recommendations that focus on community development, capacity building, and strategic giving. Specifically, our corporate shared values are implemented through four key CSR pillars. Under each of these pillars, we have designed and implemented highly specific programs that contribute to social and community development. Collectively, these bring lasting and positive outcomes for the beneficiaries of our Corporate Shared Values.

Education

In education, Chandra Asri Group aims to fostering educational opportunities and enhancing local human resources. This is done through scholarships programs.

For deserving and outstanding students, scholarships are awarded for studies up to tertiary level at national universities through awarding scholarships to deserving and outstanding students. A partnership with the Banten Petrochemical Industrial Polytechnic (BPIP) aims to provide chemical engineering students opportunities practical field work as well as post-graduation employment at Chandra Asri Group. A separate collaboration with BPIP aims to build the capacity of teachers by providing training on selecting new students for admission.

Partnership Program

Along with the development of business conducted, Chandra Asri is determined to continuously contribute to the social community development by providing assistance and encouragement to the community and environment in order to participate in economic benefits.

Chandra Asri facilitates capital and business assistance to small and micro entrepreneurs (assisted partner) by provides unsecured revolving loan for working capital requirements to hundreds of assisted partners and organizations distributed in Gunung Sugih Village, Mangunreja Village, Kosambironyok and Anyer.

Chandra Asri also formed the Village Finance Agency and held training for the personnel so that they are able to form and manage Small Medium Enterprises well, purposefully and effectively. As a continuation of the training, formed Cooperaation in Kosambironyok village by name "Maju Sejahtera" which now has a grocery store that is able to supply the daily needs and provide economic benefits for its members.

Social Performance

Social performance is built on shared values, prioritizing occupational health and safety and investing in human capital through training. Our commitment to product stewardship ensures we manage the environmental and social impacts of our products, promoting sustainability in our community.

ZERO

Fatality

100%

Certified ISO 45001

ZERO

Incident of non-compliance

83%

Customer Satisfaction

Human Capital

Chandra Asri Group's commitment to human resources management is based on a vision to create a workplace where employees can develop, feel valued, and actively contribute to our collective success.

Competency & Career Development

Significant emphasis on providing learning opportunities, competency training, and advancement avenues for all employees, regardless of gender.
Diverse training programs are offered using the 70:20:10 learning model, including self-learning, coaching, and job-specific training.
Aimed at enhancing skills and driving career growth for employees.

Employee Engagement

Surveys are conducted to gauge employee engagement across various dimensions like career development, performance management, and recognition.
Feedback is used to continuously improve human resources management strategies.
Focused on ensuring employee satisfaction and productivity.

Diversity

Chandra Asri Group focuses on empowering all employees and providing equal opportunities for career progression.
Programs like CA Women and initiatives promoting work-life balance are implemented.
Aims to ensure personal and professional growth for all individuals, regardless of gender or social background.

Industrial Relations

Transparent communication channels are fostered between management and employees to ensure rights and obligations are upheld.
Monthly meetings and coordination sessions are held for formal discussions on workplace matters.
Focuses on creating a collaborative and supportive work environment.

Human Rights

Chandra Asri Group places significant emphasis on respecting human rights and fostering justice in the workplace, guided by fundamental principles of equality and fairness without bias. We hold ourselves to international human rights norms and are committed to equitable treatment, equal opportunities, and a supportive workplace culture that values employee contributions. This is ensured through training on human rights for everyone who works for or with Chandra Asri Group.

Our Human Rights Policy showcases a deep commitment to upholding essential human rights that are aligned with the United Nations Universal as well as the International Labor Organization. This policy reflects stringent business ethics standards and includes a Whistleblowing Management Policy, providing a secure channel for employees and stakeholders to report concerns of discrimination or unfair treatment confidentially, fostering a culture of support and respect within the organization.

Practices of Occupational Health and Safety

Chandra Asri Group implements employment practices grounded in occupational health and safety (OHS) principles, ensuring that every employee works in a safe and healthy environment that complies with OHS regulations and standards. Our top priority is to foster a workplace culture that emphasizes safety and well-being for all employees.

We enhance workplace safety protocols and maintain a healthy environment through proactive measures and ongoing training initiatives, supporting the optimal performance and welfare of our workforce.

Compliance with OHS Management System

We adopt the Occupational Health and Safety Management System (OHSMS) to prevent work accidents and environmental pollution. OHSMS is applied to 100% to all our employees and business partners, guided by national regulations and global standards.

Life Saving Rules

These are the golden rules, we adopt for a workplace safety program with mandatory safety regulations for everyone in the company, along with penalties for violations. These rules are recognize that workplace safety is a shared responsibility that requires the contributions, vigilance, and care of all employees.

Process Safety Management

Chandra Asri Group has established a process safety management (PSM) system to prevent catastrophic incidents. This system employs various hazard management techniques to mitigate the risks associated with the release of hydrocarbons, chemicals, or other energy sources.

Product Responsibility

The Company realizes that the service of quality product to customers is an important key to the ongoing success of business. Therefore, the Company actively builds an effective communication line with the customers and coupled with a strict production supervision to ensure the product quality comply with the standards.

Product Management Framework

Chandra Asri Group employs several product management systems, including Responsible Care®, SNI, Halal, and ISO 9001, to ensure product safety throughout its lifecycle. These management systems encompass not only regulatory compliance but also strategies to mitigate risks related to health, safety, and environmental factors.

Customer-Centric Solutions

Every customer of Chandra Asri Group is a priority stakeholder who can strongly influence business continuity. Understanding this importance, we implement a proactive service to assure service satisfaction at all times. 

Chemical and Product Stewardship

To ensure that the use and handling of chemicals are carried out following applicable requirements, Chandra Asri Group undertakes activities including chemical hazard assessment, chemical registration, chemical hazards emergency response, and marketing and products labelling.

Sustainable Products

Our sustainability is demonstrated by the integration of clean technologies and principles, and environmentally friendly product innovations within our green business endeavours. Achieving the International Sustainability & Carbon Certification (ISCC) for our products is a significant milestone for us. With ISCC certification, we are optimistic about exploring opportunities to transition to the use of bio-feedstock as an alternative feedstock.