PT Chandra Asri Pacific Tbk, its respective affiliates, subsidiaries, and jointly controlled entities (collectively referred to as "Chandra Asri," "We," or "Us") respects the privacy of our users ("You"). This Privacy Notice explains how we collect, use, store, maintain, (under certain conditions) disclose, and protect personally identifiable information that You provide while using and/or registering on our website ("Website") and for other purposes as specified herein, to ensure that your Personal Data is protected and processed in accordance with any applicable laws in Indonesia concerning Personal Data Protection and its implementation regulations ("PDP Law").
For this Privacy Notice, “Personal Data” means any information or data of any person who is identified or may be identified individually or combined with other information either directly or indirectly, through electronic or non-electronic systems.
By visiting, using and/or registering yourself on our website, you are deemed to have read, comprehended and agreed to all the contents contained in this Privacy Notice. If you do not agree with any part or all of this Privacy Notice, you can leave the Website.
In addition, when You use the Website, We may collect certain information automatically through cookies. This information may include your IP address, browser type, operating system, referring URL, browsing activity on the Website, device information, and usage data (e.g., pages viewed, time spent on the Website).
We use your Personal Data for the following purposes, as permitted by PDP Law:
We have implemented procedures and safeguards to properly manage Personal Data, including its collection, usage, disclosure, retention, and disposal.
We process your Personal Data, including any sensitive information, for specific purposes with your consent, to fulfil contractual obligations, to comply with Indonesian laws and regulations, to protect your vital interests in urgent situations, and to maintain proper business operations and system improvements.
We take appropriate steps to safeguard your Personal Data against loss, misuse, or unauthorized access, including:
We may disclose or transfer your Personal Data to:
These third parties are contractually and legally obligated to keep your Personal Data confidential and secure.
We may also disclose or transfer your Personal Data as required by law or to protect the rights, property, or safety of Chandra Asri or others.
If We transfer your Personal Data, We will ensure appropriate safeguards are in place to provide adequate protection.
We will retain your Personal Data for as long as necessary to fulfil the purposes outlined in this Privacy Notice unless a longer retention period is required or permitted by law.
We retain your Personal Data:
After the retention period expires, your Personal Data will be deleted or destroyed in accordance with our retention policy.
By accessing, browsing, registering, or using our website, or by clicking "confirm" or "agree," You consent to Chandra Asri and its affiliated companies collecting, using, disclosing, transferring and/or processing your Personal Data as described herein.
You may withdraw your consent at any time by providing written notification and stating your reasons. Upon confirmation, We will stop processing your Personal Data, unless required by law or legitimate business purposes.
If You withdraw consent, We may not be able to continue providing services or access, and You agree not to hold Us liable for any resulting loss or damage.
Your rights include:
You may exercise these rights by contacting Us using the details provided below.
We protect Personal Data under our control by maintaining reasonable security safeguards, including SSL (Secure Socket Layer) encryption.
We implement appropriate technical and organizational measures to protect Personal Data from unauthorized access, disclosure, alteration, or destruction. However, no security system is completely secure, and We cannot guarantee absolute security.
We use cookies and other tracking technologies to improve our website. Please refer to our Cookies Notice for further details.
You must ensure the accuracy and completeness of Personal Data provided to Us. If You believe your Personal Data contains errors, you may correct it immediately or submit a request to Us.
If costs arise from such requests, you may be required to pay a reasonable fee (subject to prior consent). We will verify your identity before granting access or making corrections.
This Privacy Notice forms an integral part of the Terms of Use. All provisions in the Terms of Use apply to this Privacy Notice.
This Privacy Notice may be updated from time to time without prior notice to comply with legal developments or operational changes.
By continuing to use the Website, you agree to the updated Privacy Notice. The most recent version will supersede previous versions.
Our website may contain links to third-party websites. We are not responsible for their data practices. Please review their respective privacy policies before providing Personal Data.
If you have any questions about this Privacy Notice or your privacy rights, please contact us at: