PT Chandra Asri Pacific Tbk, its respective affiliates, subsidiaries, and jointly controlled entities (collectively shall be referred as "Chandra Asri," "We," or "Us") respects the privacy of our users ("You"). This Privacy Notice explains how we collect, use, store, maintain, (under certain conditions) disclose, and protect personally identifiable information that You provide while using and/or registering to our website ("Website") and for other purposes as specified herein, to ensure that your Personal Data is protected and processed in accordance with any applicable laws in Indonesia concerning Personal Data Protection and its implementation regulations ("PDP Law").
For the purpose of this Privacy Notice, “Personal Data” means any information or data of any person who is identified or may be identified individually or combined with other information either directly or indirectly through electronic or non-electronic systems.
By visiting, using and/or registering yourself on our Website, you are deemed to have read, comprehended and agreed to all the contents contained in this Privacy Notice. If you do not agree with any of part or all of the contents of this Privacy Notice, You can leave the Website.
In addition, when You use the Website, We may collect certain information automatically through cookies. This information may include your IP address, browser type, operating system, referring URL, browsing activity on the Website, device information, and usage data (e.g., pages viewed, time spent on the Website).
We use your Personal Data for the following purposes, as permitted by PDP Law:
We have implemented procedures and safeguards to properly manage Personal Data, including its collection, usage, disclosure, retention, and disposal. We will process your Personal Data, including any sensitive information for a specific purpose with your consent. We also process your Personal Data to fulfil our contractual obligations, to comply with Indonesian laws and regulations, to protect your vital interest in urgent situation, and to maintain the proper functioning of our business operations and improving our systems. We value your Personal Data by taking any appropriate steps to safeguard it against any loss, misuse, or unauthorize access. These measures may include by ensuring the security of the Website, staff training on Personal Data processing obligations, identification of data incidents and risks, and restricting staff access to your Personal Data.
We may disclose or transfer your Personal Data to our affiliated company, third-party service providers, professional advisors, banks, public and governmental authorities, and other third party in connection with our business operations. These third-parties are contractually and legally obligated to keep your Personal Data confidential and secure. We may disclose or transfer your Personal Data as required by law or to protect the rights, property, or safety of Chandra Asri or others.
If We require to transfer your Personal Data, We will ensure to take any necessary reasonable actions to give your Personal Data an adequate protection.
We will retain your Personal Data for as long as necessary to fulfil the purposes outlined in this Privacy Notice unless a longer retention period is required or permitted by law. We will maintain specific records of processing and retention policy, so that your Personal Data will be deleted or destroyed after a reasonable time according to the following retention criteria:
As We have explained at the beginning of this Privacy Notice, by accessing, browsing, using, registering yourself, using our Website or by clicking the "confirm" or "agree" button or when You create a new account on the Website, then You agree to Us and companies affiliated with Us to collect, use, disclose, transfer and/or process Personal Data as stated herein.
At any time, You can withdraw your consent to our collection, use or disclosure of Personal Data by providing written notification to Us and including your reasons. After confirmation of withdrawal of consent, We will stop collecting and/or using your Personal Data. However, this does not apply if required by law or if We carry out legitimate business activities or based on legal objectives to maintain them. In the event You withdraw your consent, We may not be able to continue providing our services and/or grant any access to You and You agree to release Us and will not hold Us responsible for any loss or damage arising from or related to the termination of such service and/or access.
We ensure You with have certain rights regarding your Personal Data, including as follows:
You can exercise your rights by contacting Us at the address or email address provided below and including your reasons.
We always protect Personal Data under our possession or control by maintaining reasonable security settings to prevent unauthorized access, collection, use, disclosure, copying, modification, deletion, or similar risks, including but not limited to using SSL (Secure Socket Layer).
We also take appropriate technical and organizational measures to protect your Personal Data from unauthorized access, disclosure, alteration, or destruction. However, no security measures are foolproof, and We cannot guarantee the complete security of your Personal Data.
We use cookies and other tracking technologies to help Us to improve our Website. Please see our Cookies Notice for more details on how We use cookies and other tracking technologies.
You must ensure the truth, accuracy and completeness of any data or Personal Data that You provide to Us, and if You know or believe that the Personal Data You provide contains errors or discrepancies, You can immediately correct it. In the event that You cannot correct your Personal Data through the Website, You can immediately submit a request to Us.
In the event that there are costs that may arise as a result of these improvements, You will pay a reasonable fee for access to Personal data which We will previously provide to obtain your consent. We will verify your identity before providing access or making changes to your Personal Data.
This Privacy Notice is part of the Terms of Use therefore all provisions in the Terms of Use apply and are an inseparable part of this Privacy Notice.
This Privacy Notice may be changed and/or updated from time to time as part of our efforts to adapt to changes in existing laws and regulations without prior notice. We recommend that You read this Privacy Notice carefully and check back from time to time for any changes. By continuing to access and use the Website, You are deemed to agree to the changes in the existing Privacy Notice. You understand that the most recent version of this Privacy Notice will supersede all previous versions.
Our Website may contain links to websites operated by third parties. We do not control or accept responsibility for the activities of third-party websites regarding the collection, use, storage and disclosure of your Personal Data by such third parties. Please read the terms and conditions and privacy policies of third-party websites to learn how they collect and use your Personal Data.
If you have any questions about this Privacy Notice or your privacy rights, please contact us at: