On 23-26 September 2019, the 44th International Convention in QC Circle (ICQCC) event was held again and this time it was held in Tokyo, Japan with the theme "Creating a Future Future through TQM and QC Circle Activities". The topic of discussion at ICQCC 2019 is about Manufacturing, Service Public Sector, Healthcare and Education. PT Chandra Asri Petrochemical Tbk and Styrindo Mono Indonesia (SMI), a subsidiary of PT Chandra Asri Petrochemical Tbk, received the Gold Award which is the highest r